Returns & Exchanges
We want you to be the happy little Cochino that we know you are…
We’ll be glad to walk you through the return or exchange process. Email us @ firstname.lastname@example.org for more personalized service.
How do I return or exchange my order?
We accept returns and/or exchanges of unworn/unused products up to 30 days after their purchase. Some reasonable exceptions might be made on a case by case basis.
Once the item(s) in question is received, we’ll happily ship its replacement(s) out to you! Also, we’ll waive the return standard Priority Mail shipping charge for your new order (within the US).
For exchanges, please allow us sufficient time to process your replacement order (normally 1-2 weeks, in general).
For refunds, once the item is returned, we’ll process your refund as soon as possible. It normally takes 1-3 days for your funds to be released, depending on your method of payment/bank.
Before you send anything back, please contact us @ email@example.com so we know how you would like us to proceed with your return. Also, please include a tracking number with your item(s) and insure your package!!
We want this process to be as easy and headache-less as possible for everyone… Please note, however: Cabrón Cochino is not responsible for items that you are returning that are lost or stolen in transit.
Please note: We do NOT accept returns or exchanges of underwear or sale items. (Again, some rare exceptions might be made – we’re cochinos, not assholes!)
Can I return underwear?
Again, we DO NOT accept returns or exchanges on underwear.
What about damaged items?
If you feel your item is damaged or defective please contact us directly at @ firstname.lastname@example.org. Please include any pics or relevant info and we’ll get back to you ASAP.